1. COMPOINT/Telna charges no application fee, no monthly fee and no minimum usage requirements to use its Services.

2. All calls are billed in one-second billing increments, meaning that you pay for the exact duration of your call at our current per minute rate for the destination you called. There are no call setup fees or minimum call charges. This applies for both domestic and international calls. All calls are rounded only to the next second for billing purposes.

3. Timing begins when the called station is answered and two-way communication is possible, as determined by standard industry methods generally in use for ascertaining answer. Recognition of answer supervision is the responsibility of the Underlying Carrier. Timing for each call ends when either party hangs up.

4. You will not be billed for uncompleted calls. Uncompleted calls are calls where you hang-up before the called station is answered, or where you get a busy signal.

5. Our current rates and prefix list, which is available on the Website, will be used for determining the destination of each call. For a given call, solely the destination defined in our prefix list will be used to determine the rate to apply to the call, even if this destination does not reflect the current geographical location of the called station.

1. COMPOINT/Telna may, from time to time, make promotional offerings to enhance the marketing of its Services. These offerings may be limited to certain dates, times and locations.

2. Sign-up bonuses or promotions will be available only to new customers. Promotions including on-going benefits will be available to all Customers on request, but only if you are a Customer in good standing at the time such award or promotion is scheduled to be granted.

3. We reserve the right to amend or terminate promotions upon appropriate notice to you.

4. If you are eligible to receive free minutes of calling under any promotion(s), you will not be eligible to receive, during any 12-month period, a total amount of free minutes of calling in excess of 1,200 minutes.

5. If required by your state, we will notify your state public utility Commission of the rates, terms, conditions and time intervals applicable to each promotional offering.

Access to long distance directory assistance is obtained by dialing 1 + (area code) + 555-1212. When more than one number is requested in a single call, a charge will apply for each number requested. A charge will be applicable for each number requested, whether or not the number is listed or published.

Directory Assistance Per-Call Charge: $0.99

Our low rates require that we provide your monthly bill online or by email. You can then print it out on paper if you need a paper bill.

For a nominal fee, we can also mail you a printout of your bill on paper, either every month as part of your service plan, or on special request for a one-time fee.

Monthly paper bill: $0.99 recurring per month

One-time paper bill: $1.99 one-time per request

1. You are responsible for payment of the Federal excise taxes and surcharges, state and local sales, use, and similar taxes which will be billed as separate line items on your monthly bill. Taxes and surcharges are not included in the quoted rates.

2. All Services billed to your location in any state that imposes a gross receipt or similar tax upon Telna with respect to such interstate and/or intrastate Services will be subject to a surcharge in the amount of such tax.

In connection with the FCC's Universal Service Orders, Telna pays a percentage of its retail revenues on interstate usage to support the Universal Service Fund ("USF"). Telna passes-through the USF assessment to you, at the official rate defined quarterly by the FCC, by assessing a surcharge applicable to all interstate usage charges. This surcharge is in addition to standard usage charges in this Service Agreement and any applicable service charges and surcharges associated with Telna's Service. The current rate for the USF surcharge can be found at http://www.fcc.gov/omd/contribution-factor.html.

On your request, we can assign you a toll-free number, or port a toll-free number that is assigned to you and currently held by another responsible organization, at no charge. Toll-free numbers can be setup to ring on any phone in the United States.

Incoming calls from within the United States including Hawaii are billed at the regular rate for an outgoing call of the same type (Example: an incoming intrastate call is billed at the outgoing intrastate rate for your state).

Incoming calls from Alaska , Canada , Puerto Rico and the US Virgin Islands are billed at the regular rate for an outgoing call of the same type plus a surcharge of 15¢/min, 5¢/min, 10¢/min and 10¢/min, respectively. Those calls can be blocked upon request to customer service.

Incoming calls from outside the United States, Alaska, Hawaii, Puerto Rico, the US Virgin Islands and Canada are always blocked.

A monthly service charge of 99¢ per month is due on every active toll-free number residing in your account at the end of each billing period.

Calls originating from public payphone or prisons are subject to a 65¢ surcharge per call, regardless of the duration of the call.

On your request, we can provide you with a travel-card that allows you to place calls from any phone in the United States and from certain overseas locations. Calls are placed by dialing an access number provided by us, then entering an authorization code followed by a PIN code.

When a travel-card has been requested by Customer, Customer shall be liable for all calls placed from the card. If the authorization code or PIN code becomes compromised, Customer shall be liable for all calls placed until Customer notifies COMPOINT/Telna. Customer understands that the authorization code and PIN code for the travel-card have to be kept private, since anyone knowing this information may place calls on behalf of the Customer.

A list of current access numbers for the U.S. and certain overseas locations can be found on the Website, or by contacting customer service. Per minute surcharges will apply for calls initiated from certain overseas locations as listed on the Website.

When you dial the U.S. access number from a public payphone or prison, all calls are subject to a 65¢ surcharge per call, regardless of the duration of the call and regardless of whether the call was answered or not. Each separate call to the access number is subject to a separate surcharge.

Calls to overseas access numbers may also be subject to payphone surcharges, as outlined on the Website.

On your request, we can pre-register your cellphones to allow you to place international calls from those cellphones. Calls are placed by dialing an access number provided by us. When a cellphone has been registered by Customer, Customer shall be liable for all calls placed from the cellphone through our network. If the cellphone is lost or stolen, Customer shall be liable for all calls placed until Customer notifies us.

Per minute surcharges will apply for calls initiated from certain overseas locations as listed on the Website. Customer may also be liable for domestic airtime charges billed by your wireless carrier for calls to our access number, in addition to charged billed by us for completed calls.

1. Service is offered by COMPOINT/Telna and is subject to the availability of necessary facilities, equipment and/or billing arrangements with the DUC and/or LEC. Necessary facilities and equipment may include but is not limited to facilities or equipment to be provided by Telna, connecting carriers, owners and operators of transmission capacity leased to Telna or the LEC.

2. Telna undertakes to use reasonable efforts to make available services to a customer on or before a particular date, subject to the provisions of and compliance by the Customer with the regulations contained in this tariff. Telna does not guarantee availability by any such date and shall not be liable for any delays in commencing services to any Customer.

3. The Customer obtains no property right or interest in any specific type of facility, service, connection, equipment, number process, credit card, travel card, debit card or code. All right, title and interests to such items remain, at all times, solely with Telna.

1. Your service usage charges exceed established parameters based on your history of usage or on information provided in your application, which may indicate an unlikelihood of payment or possible fraud;

2. You refuse to furnish information or furnish false information that (i) is essential for billing; or (ii) pertains to your creditworthiness, your status under federal and/or state low income programs, your past or current use of common carrier communications service, or your planned use of such service;

3. You have been given timely notice (in writing, by phone or via email), in accordance with applicable state and federal law, by Telna of any past due amount (which remains unpaid, in whole or in part) for any of Telna's or an affiliated carrier's service to which you either subscribe or had subscribed or used;

4. We receive notice from your local telephone company or your wireless carrier that the local telephone company cancelled your local exchange service or the wireless carrier cancelled your wireless line;

5. You act, or fail to act, in a manner that hinders or frustrates any investigation by us, or others having legal authority to investigate your legal obligations;

6. You either refuse to pay when billed for service or indicate to COMPOINT/Telna or an entity billing on Telna's behalf that you do not intend to pay for service used by you;

7. You use the service to transmit or receive a message, locate a person, or otherwise give or obtain information without payment for the service (i.e., signaling);

8. You use, or attempt to use, service with the intent to avoid the payment, either in whole or in part, of the charges for the service by (i) using or attempting to use service by rearranging, tampering with, or making connections to service in an unauthorized manner; or (ii) using tricks, schemes, false or invalid numbers, false credit devices, or other fraudulent means or devices;

9. Your telephone equipment fails to pass back to Telna the appropriate signal to start and stop billing for a call; or

10. COMPOINT/Telna has made available service to you and you have failed to place the available service into actual and substantial use during the 90-day period immediately following its availability, or, if during any service term, you have not actually and substantially used the available service for any consecutive 90-day period. As used in this paragraph, actual and substantial use will mean a pattern of use that discloses intent on your part to employ the service to transmit information of your choosing.

1. Credit may be given for disputed calls, on a per call basis, so long as the procedures for disputes listed in Section VII (Billing Disputes) are followed.

2. Credit shall not be issued for unavailability of domestic or international long distance Services.

A late fee of 1.5% monthly or the amount otherwise authorized by law, whichever is lower, will be charged on any past due balances.

An administrative handling fee of $15 may be charged whenever your account requires the manual intervention of a billing manager, for example in case a charge made on your credit card, or a direct debit made on your checking account, is rejected or charged back to Telna.

This fee will also apply if the amount charged back was currently under dispute as outlined in Section VII. If the state law where you receive the Services requires a different fee, we will charge you that amount.

A reconnection fee of $10 will be charged when Service is re-established for Customers that have been suspended or disconnected due to non-payment.

The use and restoration of Service shall be in accordance with the priority system specified in part 64, Subpart D of the Rules and Regulations of the Federal Communications Commission.

In the event Telna is required to initiate legal proceedings to collect any amounts due to Telna for regulated or non-regulated Services, equipment or facilities, or to enforce any judgment obtained against a Customer, or for the enforcement of any other provision of this Service Agreement or applicable law, Customer shall, in addition to all amounts due, be liable to Telna for all reasonable costs incurred by Telna in such proceedings and enforcement actions, including reasonable attorneys' fees, collection agency fees or payments, and court costs.

Customer agrees that Telna may attempt to collect any amounts due using any valid payment method from Customer that Telna may have on file, including credit cards used in the past, or bank account information from checks sent to Telna, which information may be used for electronic presentment to the bank.

Telna reserves the right to validate your credit worthiness. Telna, in its sole discretion, reserves the right to reject any customer or Applicant's request for service if it believes such Customer or Applicant presents an unacceptable credit risk.

1. First, you may request, and Telna will provide, an in-depth review of the disputed amount. However, the undisputed portion and subsequent bills must be paid on a timely basis or the service may be subject to disconnect.

2. Second, if there is still a disagreement about the disputed amount after the investigation and review by a manager of Telna, you may file an appropriate complaint with your State's Public Service Commission. The Commission's address is available on request at 800-972-7538

You will continue to use the Service until you notify your local exchange carrier and change your long distance carrier. Until you so notify your local exchange carrier, you shall be bound by this Service Agreement and continue to be responsible for all charges.

If you only use the Service from registered cellphone(s) or a travel-card, you may stop using the service at any time by stopping to dial the access number.

1. Without incurring liability, upon proper written notice to you, and notwithstanding Section IV (Telna Liability), Telna may immediately suspend or discontinue Services to you or may withhold the provision of ordered or contracted Services:

2. Without incurring liability, Telna may interrupt the provision of Services at any time in order to perform tests and inspections to assure compliance with this Service Agreement and the proper installation and operation of your and Telna's equipment and facilities and may continue such interruption until any items of noncompliance or improper equipment operation so identified are rectified.

3. Telna may discontinue Service without notice to you, by blocking traffic to certain countries, cities or NXX exchanges, or by blocking calls using certain authorization codes, when Telna deems it necessary to take such action to prevent unlawful use of its Service or fraud or abuse of facilities or change in rule or regulation by any governmental or quasi-governmental body or agency. Telna will restore Service as soon as it can be provided without undue risk, and will, upon request by you affected or on its own initiative, assign a new authorization code to replace the one that has been deactivated.